Privacy Policy.
Last updated: 10 November 2026.
This policy explains how VentureX Limited collects, uses and protects personal information through Quotenamic, including our website, beta applications, business accounts and customer quote pages.
Who we are.
Quotenamic is operated by VentureX Limited. For privacy questions, access or correction requests, or complaints, contact our Privacy Officer at hello@quotenamic.tech or write to:
VentureX LimitedLevel 2, 47 Salisbury Street
Christchurch, New Zealand
Information we collect.
- Website visits: IP address, browser and device information, requested pages, timestamps and security or error information.
- Beta applications and enquiries: your name, email, mobile number, business name, website, business description, address and correspondence.
- Business accounts: account and contact details, business addresses, logos, service areas, tax settings, quote page content, prices and account activity.
- Customer quote requests: contact details, site addresses, selected services, measurements, answers, quote amounts, communications and acceptance records.
- Email activity: delivery, bounce, opening and link-click events, which can include timestamps, IP addresses and device information.
- Support and optional assistance: messages, feedback and relevant information supplied when you use an enabled assistance feature.
We collect information directly from you, from your interactions with the service, and from a business using Quotenamic to manage its customers and quotes. Providing personal information is voluntary, but we may be unable to process an application, provide an account or prepare a quote without the required details. Do not provide sensitive information or someone else's personal information unless it is necessary and you have authority to do so.
How we use information.
We use information to operate Quotenamic, assess and respond to beta applications, manage accounts, prepare and deliver quotes, record acceptance, provide support, protect against abuse and improve the service. We also use records to resolve disputes, investigate faults and meet legal obligations. We do not sell personal information.
Where we send marketing communications, we will provide a way to unsubscribe. Account security messages, requested quotes and other service communications may still be necessary to provide the service.
Businesses and their customers.
When you request a quote from a business using Quotenamic, that business receives your information and uses it to respond to your request and manage the proposed work. The business is responsible for its own privacy practices and notices. We process information for that business to provide the quoting service, and also use limited information for our own security, support and legal responsibilities.
You can contact the relevant business about its customer records or contact us for help identifying the appropriate recipient of a privacy request.
Services that help us operate Quotenamic.
We share information with service providers where needed for the features you use. Their roles include:
- Cloudflare: hosting, content delivery, databases, file storage, access controls, security, operational analytics and Turnstile verification. Cloudflare processes request and device information and stores service records and uploaded assets.
- Geoapify: address suggestions, location lookup and service-area checks where these features are used. Typed address searches and relevant location and technical information are sent to Geoapify. The beta application address is a plain text field and does not use this lookup.
- Slack: delivery of beta applications to our team's channel. The notification contains the information submitted in the application, including your contact and business details.
- Mailjet, part of Sinch: transactional email, including quote and account messages, and delivery, opening and click tracking. Mailjet receives recipient details, message content and related delivery information. Beta applications are notified through Slack rather than email.
- Google and YouTube: embedded product videos and any Google services described below. On the marketing homepage, the YouTube player loads after you select play. Google may then receive your IP address, browser information and viewing activity and use cookies or similar technology under its own policy.
- Google Calendar: appointment scheduling when you book a demo. The calendar begins loading when you open an industry demo or the booking window. Google receives technical information needed to display the calendar, and processes the contact information and appointment details you submit under its own privacy policy.
- Google Tag Manager and Google Analytics: Google Tag Manager loads and manages the website tags we configure. Where enabled, we use Google Analytics for website measurement, such as pages viewed, referral sources, interactions and device or browser characteristics. Google Analytics can use cookies and identifiers to help us understand site usage. We do not intentionally send form contents, names, email addresses or phone numbers to Google Analytics.
- Google Gemini and Pinecone: language processing and retrieval of relevant assistance guidance where an enabled AI assistance feature is used. Relevant messages, search text and context may be processed by these providers. Google's treatment of submitted content depends on the Gemini service terms, including whether the service is paid or unpaid; those terms can permit service improvement and human review. Avoid submitting confidential or sensitive information to these optional features.
External links, including our LinkedIn and YouTube profiles, lead to services with their own privacy practices. We may also disclose information where required by law, to protect lawful interests, to professional advisers under appropriate confidentiality obligations, or with your permission.
Cookies, browser storage and your choices.
Quotenamic uses cookies for sign-in and security, and browser storage for interface preferences such as theme or whether a walkthrough is hidden. Cloudflare verification and third-party video or analytics services may use their own cookies and similar technologies.
You can manage cookies and site storage through your browser. Restricting essential cookies may prevent sign-in or security checks from working. You can choose not to play embedded videos, and you can use Google's Analytics opt-out browser add-on where supported. Where applicable law requires permission for optional tracking, we will seek it before enabling that tracking.
Quote emails can contain tracking images and tracked links to record opening and click activity. Your email application's settings may allow you to restrict remote images. Contact the business sending a quote if you have questions about its use of these records.
Overseas processing.
Our providers operate internationally, so personal information may be stored or processed outside New Zealand. We take reasonable steps to protect information entrusted to providers. Where an overseas disclosure is subject to information privacy principle 12 of the Privacy Act 2020, we use a permitted basis for that disclosure, such as comparable safeguards or another basis allowed by the Act. We do not promise that all information remains in New Zealand.
Security and retention.
We use measures such as access controls, secure connections and restricted administrative access to protect information. We keep information for as long as reasonably needed for the purposes in this policy, including providing the service, dealing with enquiries, security, disputes and legal obligations. Retention depends on the type of record and the relevant business's requirements. Providers may also retain information under their applicable terms.
We take reasonable steps to delete or de-identify information when it is no longer needed. Deletion requests may be subject to legal requirements, legitimate recordkeeping needs and backup cycles. Audit records may need to be preserved to maintain an accurate history.
Your rights and complaints.
Under the New Zealand Privacy Act 2020, you can request access to personal information we hold about you and ask for correction. If a requested correction is not made, you can ask us to attach a statement of the correction sought. We may need to verify your identity and will respond within the applicable legal timeframes.
You can also ask about retention, request deletion where appropriate or raise a concern with our Privacy Officer using the contact details above. If a concern is not resolved, you can contact the Office of the Privacy Commissioner.
Changes to this policy.
We may update this policy as the service or our practices change. The latest version and its date will be published here. Where appropriate, we will give additional notice of material changes.